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Delivery and Refund Policy

 

DELIVERY

All your orders placed before 5PM on weekdays will be delivered the next working day within Istanbul with ARAS Kargo. 

RETURNS

You can return any product you order from reflect within 14 days from the day of delivery. Products that are being returned may not be worn, washed or damaged.

To arrange a return you can send an email to hello@reflect.ist and let us know which products you want to return. After notifying you can ship the product(s) you want to return. Please note that for international orders shipping costs will be paid for by the customer.

Our conditions for returning products are as follows;

 

EXCHANGES

Once your request has reached us together with the product you wish to exchange, we will inspect it and if approved, we will ship your desired product within 1 working day, if it is in stock.

If the product isn’t in stock we will refund you the price of the product in the same way as your initial payment was made.

Exchanges can only be made within the same model with a different color/size/number. You cannot exchange your product for a different type of product.